James Craig

SpecialityLCSW, MBA is Director, Payor Relations at Behavioral Health Center of Excellence

James Craig, LCSW, MBA is Director, Payor Relations at Behavioral Health Center of Excellence. Mr. Craig has held numerous positions in managed behavioral health care, most recently as the General Manager for Behavioral Health at Aetna for the Eastern United States for health plans and self-insured customers. In this capacity, he developed the first autism case management program, incorporating a case coordination and utilization management model in fulfillment of the emerging state mandates. Mr. Craig has also developed a wide range of behavioral health programs designed to improve quality and effectiveness, which have led to behavior change for those with co-occurring medical and behavioral health issues, such as telehealth coaching, online social media resources and client and provider engagement strategies.